Für sämtliche Anliegen, Anfragen, Inspirationen, Fragen zu unseren Produkten oder Aufbereitungswünsche kannst Du uns hier gern schreiben. Wir werden uns schnellstmöglich bei Dir melden!
Find quick answers to our most common questions.
Contact Custom Lions
FAQs
Orders & Shipping
How can I track my order?
You’ll receive a tracking link via email once your order ships.
How long will delivery take?
Most orders arrive within 3–7 business days, depending on location.
Do you offer international shipping?
Yes, we ship to most countries worldwide.
Can I change my shipping address after ordering?
Please contact us within 24 hours to update your address.
What should I do if my package is lost?
Reach out to our support team and we’ll help resolve the issue.
Returns & Support
What is your return policy?
We accept returns within 30 days of purchase for unused items.
How do I start a return?
Contact our support team to receive return instructions.
Do you cover return shipping?
Return shipping costs are the customer’s responsibility unless the item is defective.